EXPLORING CRADLE MOUNTAIN

FREQUENTLY ASKED QUESTIONS

If you are planning on visiting Tasmania's beautiful Cradle Coast region and exploring Cradle Mountain, you might like to take a look through our frequently asked questions below. If you have questions that are not answered here, please feel free to contact us directly and we would be happy to help.

PRICING AND ACCOMMODATION BOOKINGS

Yes, a credit card surcharge will be applied to all credit card purchases at a rate of 1.14% for Visa & Mastercard, and 1.6% for American Express, JCB & Union Pay.

Yes, Cradle Mountain Hotel offers a discount on accomodations to auto club members, please refer to your auto club member benefits to find out how to access your discount.This discount is also offered at Strahan Village, Freycinet Lodge.

You will be required to display your membership card on check in. The name on the reservation must match the name on the membership. You can book up to 5 rooms per reservation with your membership.

We do not require payment at the time of booking for any accommodation reservations. Payment is required upon check-in at the hotel. We do however ask for your credit card details at the time of booking to secure your reservation. Please ensure you are familiar with our cancellation policy.

Our room rates cater for up to two adults per room, per night. Any additional adults staying in the room will incur a $70 charge per night. Children under the age of 14 will not incur any charge.

After selecting your dates of stay, you will see a button towards the top of the page that says ‘add more rooms to booking’. Simply click on this and then select ‘add room’. The system will then prompt you to select the dates of stay and room type. You can navigate between rooms by selecting ‘manage rooms’ near the top left of the page.

A number of Standard Rooms have interconnecting doors. This means that we can provide families or small groups with two conjoined rooms, both with a queen bed, a single bed and an ensuite bathroom. Rollaway beds can also be placed in these rooms for an additional charge of $40 per night.

Early arrival and late check-out are subject to availability and must be organised with the hotel reception in advance. An additional cost may apply.

DINING AT CRADLE MOUNTAIN HOTEL

We strongly suggest making a reservation at Altitude Restaurant to avoid disappointment. This can be made at the hotel's reception, either on arrival or over the phone in advance.

Please check out dining section as COVID-19 restrictions may impact our dining options.
Altitude Restaurant + Lounge Bar is open for all-day dining and we welcome day visitors to call in and enjoy our beautiful location for breakfast, lunch, dinner or snacks in-between.

SERVICES AND FACILITIES

Our rooms have tea and coffee making facilities but not kitchen facilities. All rooms have a small bar fridge inside. Multiple dining options are available via Altitude Restaurant + Lounge Bar as well as an in-room menu.

We have coin operated washing machines and dryers located next to reception. The machines accept $1 and $2 coins.Washing powder can also be purchased from reception.

TRAVEL AND PARKING

We have a Tesla charging station at Cradle Mountain Hotel that is compatible with Teslas and other electric vehicles. If you're driving west, there is also a station at Strahan Village and on the east coast, Freycinet Lodge offers the same service.

Allow 2.5 hours from Launceston, 4.5 hours from Hobart and 1.5 hours from Devonport. These times allow for a rest or photograph stop along the way!

You can drive right to our hotel door. There are perhaps only a few of days a year in which the weather makes this a touch more difficult! You do not need a 4X4 vehicle to visit, two-wheel drive vehicles are perfectly suitable. We do however recommend that you always drive to the conditions and monitor the Tasmanian Community Alerts Page should you be concerned about the weather conditions.

See more details on how to get to Cradle Mountain on our Maps and Directions page, here.

3718 Cradle Mountain Road, Cradle Mountain, 7306. Please note that GPS navigation will sometimes recommend the most direct route, however this doesn't always place you on the most suitable road. It pays to seek local advice if you are unsure.

Private cars are unable to access the park during shuttle bus hours which are between 8 am and 5 pm. A recommended and reliable alternative is to park your vehicle at the National Park Visitor Centre and use the shuttle bus.

NATIONAL PARK ACCESS AND ACTIVITIES

A valid National Parks pass is required to enter the Cradle Mountain - Lake St. Clair National Park and is available for purchase at hotel reception. You do not need a park pass to simply access the hotel.

GENERAL

Cradle Mountain Hotel offers free WiFi to all visitors and guests. Note that due to our regional and alpine location, download speeds may vary.

It's an alpine climate in our area, meaning you may experience cold temperatures and possibly snow in any month of the year. Watch the forecast and plan to travel with warmer clothes such as a beanie and a jacket, especially if you are considering night activities such as a wildlife tour. You can check for weather updates here.

Only Telstra's and Optus network works at Cradle Mountain. Please note there are numerous 'black spots' due to the local terrain. Phone service via the Telstra network is generally not an issue at the hotel.

EXPLORING CRADLE MOUNTAIN

FREQUENTLY ASKED QUESTIONS

PRICING AND ACCOMMODATION BOOKINGS

Is there a credit card surcharge?

Do you offer an auto club discount?

What is your cancellation policy around COVID-19 travel?

How does ‘book now, pay later’ work?

What does it cost for an additional person to stay in a room?

When booking through your website, how do I book multiple rooms?

Can any of your rooms cater to families?

What is your cancellation policy?

Can I arrive earlier than 2pm or depart later than 10am?

DINING AT CRADLE MOUNTAIN HOTEL

Do I need to book for dinner?

Are your restaurants open during the day and can guests that aren't staying at the hotel dine there?

SERVICES AND FACILITIES

Do your rooms have hairdryers?

Do your rooms have a minibar?

Do your rooms have cooking facilities?

Do you have laundry facilities?

TRAVEL AND PARKING

Is there parking at Cradle Mountain Hotel?

Can I charge my electric vehicle at Cradle Mountain Hotel?

How long will it take to drive to Cradle Mountain Hotel?

What is Cradle Mountain Hotel's address for my GPS?

Do you have a shuttle bus between the hotel and the Visitor Centre?

Can I drive to Dove Lake from Cradle Mountain Hotel?

NATIONAL PARK ACCESS AND ACTIVITIES

Do I need a National Parks entry pass?

GENERAL

Does your hotel have WiFi?

What's the weather like at Cradle Mountain?

Will my mobile phone work at Cradle Mountain?

What are the hours of the hotel's reception?