Frequently Asked Questions

If you are planning on visiting Tasmania's beautiful Cradle Coast region and exploring Cradle Mountain, you might like to take a look through our frequently asked questions below.

If you have questions that are not answered here, please feel free to contact us directly and we would be happy to help.

Pricing and accommodation bookings

Is there a credit card surcharge?

Do you offer an auto club discount?

How does 'book now, pay later' work?

What does it cost for an additional person to stay in a room?

When booking through your website, how do I book multiple rooms?

Can any of your rooms cater to families?

What is your cancellation policy?

Can I arrive earlier than 2pm or depart later than 10am?

Dining at Cradle Mountain Hotel

Do I need to book for dinner?

Are your restaurants open during the day and can guests that aren't staying at the hotel dine there?

Services and facilities

Do your rooms have hairdryers?

Do your rooms have a minibar

Do your rooms have cooking facilities?

Do you have laundry facilities?

Travel and parking

Is there parking at Cradle Mountain Hotel?

Can I charge my electric vehicle at Cradle Mountain Hotel?

How long will it take to drive to Cradle Mountain Hotel?

What is the Cradle Mountain Hotel's address for my GPS?

Do you have a shuttle bus between the hotel and the Visitor Centre?

Can I drive to Dove Lake from Cradle Mountain Hotel?

National Park access and activities

Do I need a National Parks entry pass?

General

Does your hotel have WiFi?

What's the weather like at Cradle Mountain?

Will my mobile phone work at Cradle Mountain?

What are the hours of the hotel's reception?

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