CORONAVIRUS UPDATE (COVID-19)

At Cradle Mountain Hotel, the wellbeing, health and safety of our guests and our staff is our first priority.

On an ongoing basis, we operate to a very high standard of cleanliness and environmental health at Cradle Mountain Hotel. We’ve extended our already high standards and have put a number of additional initiatives in place, for the safety of our guests and staff.

If you are unsure of whether prior to arrival in Tasmania, you may have visited anywhere determined to be 'high risk' and should therefore adhere to Tasmanian public health protocols, please visit the Tasmanian Government's travel alerts page. You can also ring the Tasmanian Public Health Hotline on 1800 671 738.

Please note that all visitors to the hotel must register their visit with the Check in TAS app, wear a face mask when in common areas and physically distance where possible. 

 

Cleaning and Hygiene
  • We have developed a COVID-19 cleaning checklist for our restaurants and common areas, which includes additional cleaning and sanitisation practices
  • We have deployed additional sanitising stations for all staff and guests
  • We have an adequate supply of face masks at the hotel should any visitor require a mask
  • Our team is operating to a heightened hygiene policy
  • Where possible, we are increasing ventilation 

 

Physical Distancing
  • All staff and guests are given social distancing guidance. This may include floor stickers, increased distance between service areas such as tables
  • We are actively minimising numbers of team members in our restaurants where possible 

 

Information and Supervision
  • We have introduced training specific to COVID-19. This is compulsory for all team members 
  • We're actively working with our teams to ensure they are aware of their responsibilities
  • Signage is posted in all public areas to advise guests of contact tracing, social distancing and face mask requirements
     
Record Keeping
  • All visitors to the hotel are required to register their visit using the Check in Tas app for the purpose of contact tracing. If you are unable to use the app, manual recording will be available
  • All implemented cleaning checklists are kept up to date and in accordance to our food safety processes

 

Response to Outbreak
  • We have implemented an incident notification process, following the guidelines of Safework Australia

 

Managing Risks
  • We're actively mitigating risks across Cradle Mountain Hotel to reduce the risk of entry or spread of the disease. We ask you to understand that we're operating to a new set of standards and we hope you can join us in maintaining a high degree of responsibility 
  • We have completed a COVID-19 Safety Plan and Risk Assessment. These were last updated December 2021
  • We are encouraging all staff to be fully vaccinated
  • We are constantly reviewing our processes in line with government guidelines
  • This webpage was last reviewed 10 January 2022

 

Other Information 
  • We remain informed of updates via the Tasmanian Health Service and other state bodies and are happy to share the latest information with our guests, however if you need direct access, please visit: General Coronavirus Information.

If you have any questions or concerns relating to your stay with us, please don’t hesitate to contact us via the contact form on this website or via (03) 6492 1404.

This page was last reviewed 10 January 2022.  

The COVID Ready Badge identifies Cradle Mountain Hotel as a COVID Ready business and represents that we are operating in line with the NCCC COVIDsafe guidelines and other relevant Tasmanian government guidelines.